We are committed to protecting and respecting your privacy. This privacy notice sets out how we look after your personal data and tells you about your privacy rights and how the law protects you.
This privacy notice is provided in a layered format so you can click through to the specific areas set out below
"We", "us" and "our" refer to Magaroo Limited t/a Magaroo. We are registered in England and Wales under registration number 12815132, and our registered office is at 10 Victoria Road South, Southsea, Hampshire PO5 2DA, UK.
This notice applies where we are acting as a data controller with respect to the personal data of users of magaroo.com and our Marketplace; in other words, where we determine the purposes and means of the processing of that personal data.
Please contact us at email@example.com with any questions in relation to this notice or your privacy rights.
Any changes we make to our privacy notice in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy notice.
Our website may from time to time contain links to and from the websites of other businesses. If you follow a link to any of these websites, please note that these websites have their own privacy notices and that we do not accept any responsibility or liability for their privacy obligations. Please check their privacy notices before you submit any personal data to these websites.
Personal information, or personal data, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we collect from various sources as described below:
We may also collect, use and share Anonymised Data and Aggregated Data such as statistical or demographic data for any purpose. Anonymised and aggregated data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate statistics to understand usage of our website.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Purposes for which we will use your personal information
The purposes for which we will process your personal information and the lawful basis of processing on which we rely are described below.
|Purpose/Activity||Lawful basis for processing including basis of legitimate interest|
|To register you as a user of magaroo.com and create your user account||Performance of a contract with you|
|To provide the magaroo.com Marketplace so that you may make purchases from Sellers or sell products to Buyers via our Marketplace||
|To administer the magaroo.com services you have requested including to send service notifications, manage the provision of your services, to manage and collect payments and to exercise our legal rights.||
To manage our relationship with you which will include:
|To send you marketing communications||
|To deliver relevant website content and advertisements to you and measure and understand the effectiveness of the advertising we serve to you||Necessary for our legitimate interests (to study how people use our Marketplace, to develop it, to grow our business and to inform our marketing strategy)|
|To administer and protect our business and website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)||
|To use data analytics to improve our website, products/services, marketing, user relationships and experiences||Necessary for our legitimate interests (to define types of users for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)|
Marketing and Opting Out
You may receive our marketing communications in your business capacity if you have requested information from us, if you provided us with your details or if we have identified you as someone who may be interested in our Marketplace and you have not unsubscribed from our marketing communications.
Otherwise, you will only receive our marketing communications if you have consented to receive them and you have not unsubscribed from our marketing communications.
You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you, by changing your preferences in your account or by emailing firstname.lastname@example.org at any time.
Automatic decision-making and Profiling
We may use your Identity Data and Technical Data to deliver particular advertisements to you which we think may be of interest to you. We do not make any decisions based on such profiling which produce legal effects on you.
Payments Via Our Website
All payments through our website are made using the Payment Service provided by Stripe Payments Europe, Ltd (Payment Processor). We will share certain personal information (including your name, billing address, billing email and card details) and information about your transactions on our Marketplace with the Payment Processor.
If you make purchases on our Marketplace, we will share limited payment details (your name, billing address, billing email, card type, expiry date and the last four digits of your payment card number) with the Seller from whom you have purchased items. Full payment details are held securely by the Payment Processor.
Others with whom we may share personal data
We use service providers acting as processors to help manage our business. We currently use Amazon Web Services EMEA SARL to host our website and Marketplace managed by Rigg Williams Limited.
In addition, we may share your personal data with the following parties:
Your personal information will be processed by us in the UK and the European Economic Area (EEA). Some of your personal data may be transferred, stored and/or processed outside of the UK and the EEA as our suppliers sometimes operate from outside of these jurisdictions. We will only transfer your data outside of the UK and the EEA in compliance with data protection laws and provided appropriate or suitable safeguards are in place to protect your data, these being either an adequacy decision, Standard Contractual Clauses or Binding Corporate Rules.
Please email email@example.com if you would like details of the appropriate safeguards we have in place for transfers of data outside of the UK or EEA.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will retain your personal data for as long as necessary to provide you with our services. We will also retain your personal data as necessary to fulfil our contractual obligations and to comply with our legal obligations, resolve disputes, and enforce our agreements.
Where we no longer need to process your personal data for the purposes set out in Section 3 of this privacy notice, we will delete your personal data from our systems unless we need to retain a limited amount of information to make sure that we act in accordance with your wishes.
Where permissible, we will also delete your personal data on your request. Information on how to make a deletion request can be found in Section 8, Your rights.
You have certain legal rights with respect to your personal information which you can exercise at any time by contacting us at firstname.lastname@example.org.
|Your Rights||What does this mean?|
|Right of access||You have the right to access any personal data we hold about you: we will provide a copy of your personal data that we hold together with details of the purposes of the processing, the types of personal data we hold and the people to whom your personal data has been disclosed.|
|Right to rectification||You have the right to have inaccurate or incomplete personal data corrected or to restrict the processing of personal data whilst the accuracy is checked.|
|Right to erasure||You have the right to ask to have personal data we hold about you erased. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with law.|
|Right to data portability||In certain circumstances, you have the right to have data we hold about you transferred to yourself or another data controller. Note, this right only applies to information that is processed by automated means which you initially provided consent for us to use or where we used the information to perform a contract with you.|
|Right to object||
You have the right to:
|Right to withdraw consent||You have the right to withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.|
|Right to complain||You have the right to lodge a complaint with the UK Information Commissioner’s Office https://ico.org.uk/concerns/ or other data protection supervisory authority applicable to you if you are unhappy with the way we are handling your personal data.|
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.